Robert P. Carr Jr.

Robert P.
Carr Jr.

Credit Manager

Results-driven credit management and human resources leader with 20+ years of financial stewardship, collections discipline, employee relations, compliance, and team development across organizations at meaningful scale.

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20+ years Financial and people leadership
Ardex Labs Credit Manager since 2014
1,000+ scale Employee and volunteer operations

Leadership Credo

Lead with integrity, communicate with clarity, and build accountable teams that protect the organization while improving performance.

Stewardship

Strengthens cash flow through disciplined credit policy, collections leadership, and accounts receivable management.

People Leadership

Builds, coaches, and develops high-performing teams with clear expectations and steady accountability.

Operational Command

Improves processes, reporting, and controls so finance and service objectives can move together.

Integrity and Compliance

Balances customer relationships with risk management, policy administration, and compliance standards.

Career History

Progressive leadership across credit, collections, human resources, payroll, and workforce operations.

2014 - Present

Credit Manager

Ardex Labs

  • Lead credit and collections operations supporting organizational financial objectives.
  • Manage accounts receivable portfolios and collection activity to improve cash flow and reduce delinquency.
  • Coach credit and collections staff, develop reporting processes, and strengthen financial controls.
  • Maintain relationships with collection agencies, credit reporting agencies, and key business partners.
  • Collaborate with sales and operations to balance customer service objectives with risk management.
2009 - 2014

Human Resources Manager

Tate and Kirlin Associates

  • Managed HR operations for an organization with more than 1,000 employees across four states.
  • Administered evaluations, payroll processes, compensation programs, and recognition initiatives.
  • Supported recruiting, onboarding, staffing, workforce planning, employee relations, and policy implementation.
  • Ensured compliance with applicable employment laws and company procedures.
2008 - 2009

Human Resources Manager

Catholic Charities of New Orleans

  • Managed day-to-day HR operations supporting over 1,000 volunteers and approximately 200 church and school employees.
  • Coordinated staffing across multiple locations and departments.
  • Administered payroll and employee support programs, including tuition assistance initiatives.
  • Facilitated training, team-building, workforce development, and recovery-focused personnel support.

Education

Master of Business Administration, Accounting

Fitchburg State University

Expected July 2027

Master of Science, Human Resource Management

Southern New Hampshire University

2016

Bachelor of Arts, Liberal Arts

Neumann University

2008

Core Competencies

  • Credit and Collections Management
  • Accounts Receivable
  • Financial Operations
  • Payroll Administration
  • Leadership and Team Development
  • Employee Relations
  • Organizational Development
  • Compliance and Policy Administration
  • Training and Development
  • Process Improvement
  • Cross-Functional Collaboration
  • Communication and Relationship Management